Research contacts.

This page is for people Line9 has written to, or spoken to, to ask how they work. It explains what we hold about you, where it came from, and what you can do about it. If you use Line9 itself, our privacy policy covers that instead.

§ 1 Who we are

Line9 is operated by Moverve Limited, a company registered in England and Wales under company number 06004531. Moverve Limited is responsible for your details. James Johnson runs Line9 and does this research himself. To reach us about anything on this page, reply to his email or write to support@line9.ai.

§ 2 What we hold and where it came from

  • Your name, job title and firm, and your work email address or phone number. We took these from your firm's own website, and for company directors from Companies House.
  • A short note of what your firm's website says it does, which is how we chose whom to write to.
  • Our emails to each other.
  • If we speak, notes of what you told us.

We do not hold anything about you that you or your firm have not published, apart from what you tell us yourself.

§ 3 Why we hold it

Line9 makes a tool for drawing flowcharts. We are asking consultants who document processes for their clients how they do that work, so that we understand it before we build for it. We use your details to ask whether you would talk to us, to arrange and hold the conversation, and to send you the short summary of what we learn that we promised to everyone who takes part.

The summary does not name you or your firm. We do not add you to a mailing list or send you marketing unless you ask for it, and we do not sell or share your details.

Our legal basis is legitimate interests: our interest in understanding how this work is done, weighed against yours. We contact only people whose published work is in this area, we write to you individually, and you can tell us to stop at any time.

§ 4 Who else handles your details

We use a few services to do this work, and they handle your details for us under contract:

  • Google Workspace, for email.
  • Attio, to keep a record of whom we have written to and what happened.
  • Anthropic's Claude, an AI assistant, to help find firms and read their published pages, draft emails, and summarise notes.

Some of these providers store or process data outside the UK, including in the United States. Where they do, the transfer is covered by the safeguards UK law requires, such as the UK's international data transfer agreement or addendum.

§ 5 How long we keep it

  • If you do not reply, we delete your details and our emails 12 months after our last message to you. We keep a note that we wrote to your firm and when, so that we do not write to you again by mistake.
  • If we speak, we keep your details and our notes until the research is finished, and then delete them.
  • If you ask us not to contact you again, we keep your name, email address and the date you asked, for as long as we do this kind of research, so that we can keep to your request.

§ 6 Your rights

You can ask us to stop contacting you at any time, and we will. You can also ask to see what we hold about you, to correct it, or to delete it. Reply to any of our emails or write to support@line9.ai. We do not make any decision about you by automated means.

If you are unhappy with how we have handled your details, you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.